
Your Direct Line to Us - Customer Service at the Highest Level
Our Focus Is on You, Our Customer.
To provide first-class support, we offer you an interdisciplinary team led by an Area Sales Manager. This team ensures seamless and transparent communication, keeping all areas optimally connected.
Your Dedicated Team:
• Area Sales Manager: Your primary contact, fully familiar with your projects. Available on-site, they support you from initial inquiry to delivery.
• Technical Sales Team: Assisting with technical inquiries and quotation preparation. With their expertise, we collaborate to find the optimal solution for your requirements.
• Customer Service: Ensuring smooth order processing and available to assist with any inquiries.
Depending on your needs, additional experts are available to assist with specific challenges:
• Supply Chain Management: Optimizing your supply chain and ensuring on-time delivery.
• Quality Management: Guaranteeing the highest quality standards for your projects.
• Production Management: Addressing all aspects of production processes and technical feasibility.
Find Your Expert



Lenka Dedeciusová
Customer Service

Timo Enigk
Technical Sales



Daniel Thormählen
Customer Onboarding Manager
